Customer Service

Friendly, helpful assistance is just a phone call away. We can help you put together just the right selection of our gourmet treats to fit any budget.

Hours of Business:

Sunday 2:00 pm – 7:00 pm CST
Monday 3:00 pm – 8:00 pm
Tuesday, Wednesday, Thursday 11:00 am – 8:00 pm
Friday and Saturday 11:00 am – 9:00 pm

Phone:

214-705-9666

Email:

poparellas@poparellas.com

Mail:

8873 Coleman Blvd
Frisco, TX  75034

Sweet Guarantee:

Our flavored gourmet popcorn is handcrafted with the finest and freshest ingredients available. We make it and pack it just prior to shipping. If you are not satisfied for any reason we will promptly send a replacement gourmet popcorn gift, minus shipping and handling.

Shipping:

Shipments are made by USPS. Please provide us with complete address. Shipping rates are per item. Please call 214-705-9666 with any shipping questions.

Returns:

Should you need to return an item, please email for a return authorization number. Please indicate why the gourmet popcorn gift item is being returned and what adjustments you desire. For damaged merchandize, please retain all packing material. The only shipping guarantee we offer is through shipping insurance. If you do not purchase the shipping insurance, we cannot be responsible damage caused by carrier.

Security:

Our secure software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

Tax Information:

Sales tax will not be charged on shipments to gift recipients outside of Texas. All orders shipped within Texas will be charged applicable state and local sales tax.

Other Information:

We accept Visa, MasterCard, Discover and American Express. 

All prices are stated in US dollars and are subject to change without notice.

To assure that your gourmet popcorn gift arrives on time we reserve the right to substitute other items of equal or greater value.

Descriptive or typographical errors are subject to correction and all orders are subject to acceptance by POParella's. We reserve the right to substitute with equal or greater value items due to unforeseen situations.